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Terms of service

Terms of Service

Last updated: November 2026

Thank you for choosing Joyfull. These Terms of Service explain how our monthly journal subscriptions (Part A) and our printable journals (Part B) work. Part C covers general terms that apply to both.

By purchasing a Joyfull subscription or printable, you agree to the terms below.

PART A: JOURNAL SUBSCRIPTIONS

This part applies to our physical journal subscriptions, which are posted to you each month.

Subscription Options

Monthly Subscription
The Monthly Subscription provides one Joyfull delivery each month and automatically renews until cancelled.

Your nominated payment method will be charged on a recurring monthly basis until your subscription is cancelled. Your first payment is made when you subscribe. Future payments are made on the 20th of the month before the next delivery.

3 Month Subscription
The 3 Month Subscription includes three Joyfull deliveries and is paid in full at the time of purchase. This subscription does not automatically renew.

Annual Subscription
The Annual Subscription includes twelve Joyfull deliveries and is paid in full at the time of purchase. At the end of the twelve-month subscription period, the subscription will automatically renew unless cancelled before the renewal date.

Monthly Editions & Cut-Off Dates

Joyfull releases a new themed journal edition each month.

If you subscribe on or before midnight (AEST) on the 20th of the month, your first delivery will be the following month’s edition. If you subscribe after the 20th, your first delivery will be the edition released in the month after next.

For example:

  • Subscribe on or before 20 July → receive the August edition as your first delivery.
  • Subscribe after 20 July → receive the September edition as your first delivery.

Billing & Payments

For Monthly Subscriptions, your first payment is charged at the time of purchase. Future payments are automatically charged on the 20th of the month before the next delivery.

For example:

  • Subscribe on 10 July → next payments will be made on 20 August, 20 September and so on.
  • Subscribe on 22 July (after the cut-off for August delivery) → next payments will be made on 20 September, 20 October and so on.

For Annual Subscriptions, renewal payments are automatically charged annually on the 20th of the month unless cancelled before the renewal date.

You are responsible for keeping your payment details current and valid. If a payment cannot be processed, we may try the payment again or suspend future deliveries until payment is successfully received.

Cancellations

Monthly Subscriptions may be cancelled at any time through your customer account portal or by contacting us. When a subscription is cancelled, no future payments will be taken.

Any Joyfull edition linked to your most recent successful payment will still be delivered and will be your final delivery. For example, if your most recent payment entitled you to the August edition, you will still receive the August edition even if you cancel before it is shipped.

3 Month Subscriptions are prepaid and do not automatically renew. These subscriptions cannot be cancelled once purchased.

Annual Subscriptions may be cancelled before the next annual renewal date to prevent future renewal charges. Any remaining prepaid deliveries within the purchased subscription term will continue to be delivered.

Subscription Changes

We may occasionally update pricing, delivery schedules, subscription inclusions, or other parts of the service. Where appropriate, subscribers will be told in advance about any significant changes.

Delivery

Journal subscriptions are only available for delivery to the locations listed in our Shipping Policy. That policy also covers delivery estimates and related terms.

PART B: PRINTABLES

This part applies to Joyfull printable journals, which are digital files you download and print at home.

What Printables Are

Joyfull printables are digital PDF versions of selected Joyfull journal editions. Not every printed edition will be released as a printable.

Printables are a digital product only, so no physical item will be posted to you. Printables are available to purchase worldwide.

Purchase & Delivery

Printables are a one-off purchase, paid in full at checkout. They are not a subscription and do not renew.

After your payment is processed, you will receive an email with a link to download your printable. If it hasn’t arrived within 24 hours, please check your spam or junk folder, then contact us.

Accessing Your Files

Please download and save your files to your device as soon as you receive them. If you lose your files or your download link stops working, contact us with your order number and we will resend your download link.

Personal Use Licence

When you buy a printable, you receive a personal, non-transferable licence to print and use it for children in your own household. This includes use as part of your own family’s homeschooling. You may print as many copies as you need for your household.

You may not:

  • share, forward, upload or distribute the files, including by email, file-sharing sites, shared drives or social media
  • resell the files or sell printed copies
  • use the printables in schools, classrooms, childcare services, homeschool groups or co-ops, therapy or coaching practices, or any other group or commercial setting
  • copy, alter or adapt the printables and present them as your own work

If you’d like to use Joyfull printables with a class or group, please contact us.

Printing

Printables are provided in both A4 and US Letter sizes. Please choose the file that matches the paper you’re using.

Colours may look different depending on your screen, printer, ink and paper. You are responsible for your own printing costs and materials.

Refunds

Because printables are digital files that can’t be returned, we don’t offer refunds for change of mind. This includes buying the wrong printable or no longer needing it.

This doesn’t affect your rights under the Australian Consumer Law. If a file is faulty, won’t open, or isn’t as described, please contact us. We will send you a working replacement file, or provide a refund if we can’t fix the problem.

Subscriber Printables Discount

Active Joyfull journal subscribers may be offered a discount code for printables. The code is only valid while your subscription is active. It may be deactivated if your subscription is cancelled, ends, or is suspended because a payment was unsuccessful.

Subscriber discount codes are personal and must not be shared. Any printables you bought while subscribed remain yours to use under the licence above.

Bundles & Special Offers

From time to time we may offer printable bundles or special offers, such as a bonus journal with a bundle purchase. Each offer is subject to the details shown at the time of purchase. If a bonus printable has not yet been released, it will be sent to the email address on your order once it becomes available.

Unless stated otherwise, discount codes and special offers can’t be combined.

PART C: GENERAL TERMS

These terms apply to all Joyfull purchases.

Pricing & Currency

All prices are displayed in Australian Dollars (AUD). Payments are processed securely through our approved payment providers.

If you are buying from outside Australia, your bank or card provider may convert the price to your local currency. They may also charge currency conversion or international transaction fees. These fees are not set or collected by Joyfull.

Product Variations

Each Joyfull edition is unique and may differ in theme, activities, artwork, colours, and included items. Product images on our website are examples only and may not exactly match future editions or printables.

Intellectual Property

All Joyfull journals, printables, artwork, text and designs are owned by Joyfull and protected by copyright. Buying a journal or printable does not transfer ownership of this content to you.

Your Consumer Rights

Nothing in these terms excludes, restricts or modifies any rights you have under the Australian Consumer Law or any other law that cannot be excluded.

Changes to These Terms

We may update these Terms of Service from time to time. The version published on our website at the time of your purchase will apply to that purchase.

Contact Us

If you have any questions about your subscription or printables, please contact us at:

Joyfull
Email: hello@joyfull.com.au